About Us

View online: https://levens.mybigcommerce.com/about-us/

For over 40 years, we have been your trusted watch experts in the world of watches. With our long-standing reputation, we are a trusted launch partner & an authorised dealer for leading prestigious watch brands. This unique position enables us to offer you the latest, bestselling, reliable and highly collectible watches.

But we don't stop there. We believe in going the extra mile. That's why we provide an unmatched extended warranty; ensuring that your treasured collection is protected for years to come and offering you the peace of mind you deserve.

Welcome to a place dedicated to serving you with passion, friendliness and expertise.

We are a family business, offering a place where not only our customers feel welcomed and special but our team members also enjoy working and are looked after.

Just like every fingerprint is different, we understand that every customer’s needs and situations are unique and our customers love us for being responsive to their needs and offering a personal service. This is our DNA and that will always remain the same.

Going The Extra Mile:

Our aim is to delight every customer that walks through the doors.

We want to offer utmost peace of mind to our customers, before and more importantly after the purchase. A customer recently left us a positive review using the phrase “went the extra mile”. I think that perfectly sums us up as we always go the extra mile. 

That's why we offer additional value like the Free extended warranty on products.

We are really fortunate to have an absolutely amazing team in the shop and office, who really go the extra mile for our customers.

Social Contribution:

We believe in social contribution: We plant a tree / donate a meal or a school kit for every product sold.

Brighter Tomorrow Initiative. 

We are not purely commercially minded. We truly, genuinely want to help the customers, the suppliers, our team members in their career and the society we live in.

We plant trees, donate meals to orphans and donate school kits to children at the start of the academic year. When I visited an orphanage a few years ago, I saw first-hand that children didn’t have a bed to sleep, let alone a table and chair to study. Twelve children were sharing one room. Where the next meal would come from is hardly a consideration for us, but a big part of their daily life. We are privileged to be in a position to contribute. And it is our duty to look after them now as well as give them hope and resources for the future. For example, having a school kit could be life-changing for their future. We only share it so that it can inspire others to do the same. Our whole team is behind this mission

We Aim To

we can offer a great range of products and have become a destination place for watch purchases and servicing in the local area

We build a range with a view that a customer should be able to walk into our store and build a collection of their next 10 to 15 watches from us. If they have any gaps in the collection, we should have the right timepiece for them to fill that gap. Every customer is different and will choose a different watch. So we need to be able to help them build a collection with a variety of themes and stories so they can choose the ones that resonate with them.

We serve customers with passion, friendliness and expertise.

Timeline:

Our store is based in Milton Keynes.

In 2023, we moved into our new spacious offices, with a pool table & gym. 

In 2023, we opened a new store in Richmond